BELIGNED · MULLUMBIMBY
Reformer Pilates FAQs.
Your guide to getting started, booking and making movement part of your week.
A FEW THINGS TO KNOW
Good questions.
A little clarity.
Everything you need to feel more at home.
Ask us something else ↗I’m new to Reformer. Where should I start?
Start with beginner-friendly Align. We recommend at least three Align classes before trying another level. Our 5-class intro for $99 gives you a chance to get to know the studio and teachers.
What should I bring, and when should I arrive?
Wear comfortable clothes you can move in and bring water. Arrive at least five minutes before class and check in at reception. The studio door closes when class begins; late entry isn’t available.
How do I book a class?
Choose a session through the live timetable and follow the booking prompts. Reservations open 28 days ahead, and a card must be saved to your account.
How long do I have to use my intro pass?
Your intro pass is valid for 14 days and includes five Reformer Pilates classes for $99. It is available to new clients. Check your pass expiry date in your booking account.
What if I need to cancel my class?
Cancel at least four hours before class. Later cancellations incur $15, except 10-class pass holders and prepaid corporate accounts, which forfeit a class instead. A missed booking incurs $25. These fees aren’t refundable. Read the full booking policy.
Is there a minimum membership commitment?
Yes. Essential and Limitless memberships have a three-month minimum and are billed fortnightly. Ask us for the membership agreement for cancellation notice and suspension conditions. Class packs are available if you prefer to book without a recurring membership.
What happens if a class is full?
You can join the Mindbody waitlist. Outside the four-hour cancellation window, an available spot may be allocated automatically. Watch for email and SMS updates, and remove yourself if you can no longer attend. Read the full waitlist policy.